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Please be advised that changing your location while shopping will remove all contents from shopping bag.
Ship To Another Country
Telephone: Monday/ Friday
8.30 – 13.00 / 14.30 – 18.00
In order to exercise the withdrawal right, the customer shall send a written communication, within the terms indicated, to the following email address: customercare@maliparmi.com., or fill in the online Return Form.
Registered users can access the "Return" section of their user dashboard and manage return requests.
Unregistered users must complete the form at one of the following addresses:
EUROPE: https://www.maliparmi.com/eu/sales/guest/form
UNITED KINGDOM: https://www.maliparmi.com/gb/sales/guest/form
BELGIUM (english language): https://www.maliparmi.com/be_en/sales/guest/form
SWITZERLAND (english language): https://www.maliparmi.com/ch_en/sales/guest/form
RUSSIA: https://www.maliparmi.com/re/sales/guest/form
CANADA/UNITED STATES: https://www.maliparmi.com/us/sales/guest/form
MIDDLE EAST: https://www.maliparmi.com/mid/sales/guest/form
REST OF WORLD: https://www.maliparmi.com/int/sales/guest/form
PORTUGAL: https://www.maliparmi.com/pt_en/sales/guest/form
In the event of cancellation, the Client shall return the products to FiloBlu at the Client's expense within 14 (fourteen) days of said cancellation:
For all packages sent from the European Union the shipping address is:
FiloBlu c/o Snatt Logistica Spa Mag. L - Malìparmi,Via Giuseppe di Vittorio, 21,20049 Caleppio (MI), Italy
For all packages sent from countries outside the European Union, which pass through customs, the shipping address is:
FiloBlu c/o Snatt Logistica Spa Mag. L - Malìparmi,Via Giuseppe di Vittorio, 21,20049 Caleppio (MI), Italy
* In accordance with customs regulations, the shipment of goods or documents outside the EU is subject to a declaration.This means that the goods must be accompanied by a pro forma invoice that we will send you with the Return Authorization email. The proforma invoice has to be attached to the outside of the box (never put it inside the box): this will help us accelerate the process of customs clearance of your return. We kindly invite you also to communicate the return tracking number by sending an email to our Customer Care if you return an item from a non-EU country.
RETURN WINDOWX EXTENDED FOR HOLIDAYS:
Purchases made from 1/12/2023 to /31/12/2023 can be returned until 15/01/2024
The goods must be returned intact, complete in all their parts and in their original packaging (envelopes and packaging), having been kept and used only for the time strictly necessary to establish and verify their condition, features and size, in accordance with normal diligence, there being no signs of wear or dirt and in compliance with the following conditions:
In any case, the Client shall forfeit the right to cancel should FiloBlu discover any of the following: